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Monday, 7 November 2011

"The Web Platform Installer could not start" fix

I was trying to download the Azure SDK version 1.5 and I was experiencing issues preventing the install because the Windows Platform installer could not load up and run properly. It instead opened a error message saying "The Web Platform Installer could not start. Please report the following error on the Web Platform Installer Forum. http:/forums.iis.net/1155.aspx".

The problem was that the Web Platform Installer needed to update but could not seem to manage it. This was causing the error to display and then crash without allowing me to install the original Azure SDK I was actually trying to install.

Microsoft Fix It fixed it

Microsoft Fix It is a tool from Microsoft that automatically finds the particular one you want in this scenario is the Diagnose and fix program installing and uninstalling problems automatically.

To do this download it and use it as follows:

  • When the option to select "Detect problems and let me select the fixes to apply." appears, do that.
  • say you are having a problem with "Installing"
  • After a short wait scroll down to find "Microsoft Web Platform Installer 3.0" (or which ever version number you have) and select that.
  • Next you should click "Yes, try uninstall" then click next and follow the instructions.

This should solve your issue with the Microsoft Web Platform Installer and allow you to install the Azure SDK or whatever it is you're trying to install.

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